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ShelfExact Support

Need help with your ShelfExact account, inventory data, mobile app, or billing access? Contact our support team and we will help route your request.

Contact Support

Email us at contact@medicalboardexam.com.

Please include your organization name, the email address on your account, the device or browser you are using, and a short description of the issue. We aim to respond within two business days.

Common Requests

We can help with sign-in issues, invitations, inventory workflows, SKU photos, barcode scanning, and account access.

For billing or plan changes, contact your organization owner. Payments and plan changes are managed outside the mobile app.

To request account deletion, see our account deletion instructions.

Legal and Privacy

Review our Privacy Policy and Terms and Conditions.

MediCred Professional Development LLC